A question, a suggestion or a report? The aeroportpalerme.fr team replies to your messages within 48 business hours. For questions directly concerning the airport or a flight, contact the relevant services below.
For questions about our site's content, suggestions for improvement, or to report an error, contact us by email:
Email: [email protected]
We process requests Monday to Friday, excluding Italian and French public holidays. Response times may be longer during peak season (July-August, end-of-year holidays).
For official information about the airport, its services, flight status, or any matter managed by the airport authority, contact GES.A.P. directly:
For questions related to a flight, a delay, lost baggage or a complaint, contact your airline directly. Palermo's terminal has counters for the main airlines (ITA Airways, Ryanair, easyJet, Volotea, Wizz Air, Lufthansa) in the departures area.
In case of lost or damaged baggage, contact your airline immediately with your baggage tag. The Lost & Found service is located near the baggage carousels in the arrivals hall.